{"id":17339,"date":"2025-04-29T06:31:40","date_gmt":"2025-04-29T06:31:40","guid":{"rendered":"https:\/\/cothink.id\/stagingNew\/?p=17339"},"modified":"2025-06-05T04:53:45","modified_gmt":"2025-06-05T04:53:45","slug":"understanding-customer-needs-to-shape-smarter-business-models","status":"publish","type":"post","link":"https:\/\/cothink.id\/stagingNew\/understanding-customer-needs-to-shape-smarter-business-models\/","title":{"rendered":"Understanding Customer Needs to Shape Smarter Business Models"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"17339\" class=\"elementor elementor-17339\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f28858e e-flex e-con-boxed e-con e-parent\" data-id=\"f28858e\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6eb29b9 e-con-full e-flex e-con e-child\" data-id=\"6eb29b9\" data-element_type=\"container\" data-settings=\"{&quot;wcf_enable_cursor_hover_effect_text&quot;:&quot;View&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df037e8 elementor-widget elementor-widget-image\" data-id=\"df037e8\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-image-animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1536\" height=\"864\" src=\"https:\/\/cothink.id\/stagingNew\/wp-content\/uploads\/2025\/04\/Customer-Workshop-2019-2020-2021-2022-1536x864-1.jpg\" class=\"attachment-full size-full wp-image-17178\" alt=\"\" srcset=\"https:\/\/cothink.id\/stagingNew\/wp-content\/uploads\/2025\/04\/Customer-Workshop-2019-2020-2021-2022-1536x864-1.jpg 1536w, https:\/\/cothink.id\/stagingNew\/wp-content\/uploads\/2025\/04\/Customer-Workshop-2019-2020-2021-2022-1536x864-1-300x169.jpg 300w, https:\/\/cothink.id\/stagingNew\/wp-content\/uploads\/2025\/04\/Customer-Workshop-2019-2020-2021-2022-1536x864-1-1024x576.jpg 1024w, https:\/\/cothink.id\/stagingNew\/wp-content\/uploads\/2025\/04\/Customer-Workshop-2019-2020-2021-2022-1536x864-1-768x432.jpg 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b932c wcf-t-animation-word elementor-widget elementor-widget-wcf--title\" data-id=\"d3b932c\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;word&quot;,&quot;text_duration&quot;:0.75,&quot;text_delay&quot;:0.1499999999999999944488848768742172978818416595458984375,&quot;text_stagger&quot;:0.0200000000000000004163336342344337026588618755340576171875,&quot;text_on_scroll&quot;:&quot;yes&quot;,&quot;text_translate_x&quot;:20,&quot;text_translate_y&quot;:0,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"wcf--title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"wcf--title\">Story<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264d9a5 wcf-t-animation-none elementor-widget elementor-widget-wcf--text\" data-id=\"264d9a5\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;delay&quot;:0.299999999999999988897769753748434595763683319091796875,&quot;on-scroll&quot;:&quot;1&quot;,&quot;data-duration&quot;:0.75,&quot;fade-offset&quot;:40,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;ease&quot;:&quot;power2.out&quot;}\" data-widget_type=\"wcf--text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wcf--text\"><p><span style=\"font-weight: 400\">Listening to customer feedback is crucial to understanding the ever-evolving business landscape. For Royal Canin\u2019s trade customers, collaboration and ways of working together effectively are key to achieving mutual growth and success. Strengthening this partnership requires open communication and alignment on shared goals.<\/span><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82db26e wcf-t-animation-word elementor-widget elementor-widget-wcf--title\" data-id=\"82db26e\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;word&quot;,&quot;text_duration&quot;:0.75,&quot;text_delay&quot;:0.1499999999999999944488848768742172978818416595458984375,&quot;text_stagger&quot;:0.0200000000000000004163336342344337026588618755340576171875,&quot;text_on_scroll&quot;:&quot;yes&quot;,&quot;text_translate_x&quot;:20,&quot;text_translate_y&quot;:0,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"wcf--title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"wcf--title\">What We Did <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d5785ae wcf-t-animation-none elementor-widget elementor-widget-wcf--text\" data-id=\"d5785ae\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;delay&quot;:0.299999999999999988897769753748434595763683319091796875,&quot;on-scroll&quot;:&quot;1&quot;,&quot;data-duration&quot;:0.75,&quot;fade-offset&quot;:40,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;ease&quot;:&quot;power2.out&quot;}\" data-widget_type=\"wcf--text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wcf--text\"><p><span style=\"font-weight: 400\">To foster these conversations, we organized a workshop as a platform to gather honest feedback while also building stronger relationships with trade customers. The session focused on collaborative marketing, workflow improvement, and industry challenges\u2014creating a space for dialogue that goes beyond routine business interactions.<\/span><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9533ae wcf-t-animation-word elementor-widget elementor-widget-wcf--title\" data-id=\"d9533ae\" data-element_type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;word&quot;,&quot;text_duration&quot;:0.75,&quot;text_delay&quot;:0.1499999999999999944488848768742172978818416595458984375,&quot;text_stagger&quot;:0.0200000000000000004163336342344337026588618755340576171875,&quot;text_on_scroll&quot;:&quot;yes&quot;,&quot;text_translate_x&quot;:20,&quot;text_translate_y&quot;:0,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"wcf--title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"wcf--title\">Result<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb1865 wcf-t-animation-none elementor-widget elementor-widget-wcf--text\" data-id=\"8fb1865\" data-element_type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;fade&quot;,&quot;delay&quot;:0.299999999999999988897769753748434595763683319091796875,&quot;on-scroll&quot;:&quot;1&quot;,&quot;data-duration&quot;:0.75,&quot;fade-offset&quot;:40,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;fade-from&quot;:&quot;bottom&quot;,&quot;ease&quot;:&quot;power2.out&quot;}\" data-widget_type=\"wcf--text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wcf--text\"><p><span style=\"font-weight: 400\">The workshop facilitated meaningful discussions on long-standing issues such as channel<\/span> <span style=\"font-weight: 400\">conflicts and how to more deeply engage with the industry ecosystem. As a result, Royal Canin\u2019s commercial team gained valuable insights into customer pain points and gathered fresh ideas for future business models. Most importantly, this approach helped reignite a sense of service and collaboration, strengthening trust and commitment between Royal Canin and its partners.<\/span><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Story Listening to customer feedback is crucial to understanding the ever-evolving business landscape. For Royal Canin\u2019s trade customers, collaboration and ways of working together effectively are key to achieving mutual growth and success. Strengthening this partnership requires open communication and alignment on shared goals. What We Did To foster these conversations, we organized a workshop [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":17178,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[30],"tags":[],"class_list":["post-17339","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured-project"],"_links":{"self":[{"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/posts\/17339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/comments?post=17339"}],"version-history":[{"count":7,"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/posts\/17339\/revisions"}],"predecessor-version":[{"id":18442,"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/posts\/17339\/revisions\/18442"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/media\/17178"}],"wp:attachment":[{"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/media?parent=17339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/categories?post=17339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cothink.id\/stagingNew\/wp-json\/wp\/v2\/tags?post=17339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}